Inside Sales/Customer Service Representative

Sacramento, CA

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Inside Sales/Customer Service Representative

Job Details



Job Location

Sacramento - Sacramento, CA

Position Type

Full Time

Education Level

2 Year Degree

Job Shift



About Jensen Precast

A position at Jensen Precast isn’t your ordinary job. You’ll work in an exciting and diverse environment and meet interesting people. We offer serious job opportunities to those who are looking to build a career in a stable and growing environment.

Founded in 1968, Jensen Precast has grown to be one of the largest independently owned precast concrete manufacturing companies in the United States. We design and manufacture standard and custom precast concrete products to meet small to large-scale infrastructure demands. Proudly made in the USA, Jensen Precast products are used in electric, gas and water utilities, telecommunications, highway construction, retaining walls, stormwater detention and infiltration, rainwater harvesting, onsite wastewater, sewage applications, agriculture, landscaping, and more.

Come join the Jensen Precast team and start building for your future now! To learn more about Jensen Precast, visit .

Why make Jensen Precast your career choice?

  • The culture - everybody matters!

  • Jensen Precast pays a competitive wage with annual pay increases.

  • We offer a comprehensive and affordable health plan including medical, dental, vision, life and disability insurance for you and your family.

  • Also, there's a healthy 401(k) match to boost your long-term savings.

  • Added Bonus: $500 employee referral program.

Pay Range: $21.50 to $26.00 (Pay based on experience, skills, and abilities)

Position Summary

The position sells products over the phone, making outbound calls to prospective customers, answering inbound customer inquiries, producing quotations, promoting products and services, closing sales and acting as a liaison between outside sales representatives and customer accounts.

Principle Accountabilities

  • Answers inbound phone calls from customers looking for product quotes, purchases, or other inquiries.

  • Makes outbound calls to prospective and current customers to follow up and close sales opportunities.

  • Produces quotations using the Configure Price Quote (CPQ) and Customer Relationship Management (CRM) programs.

  • Assists with all walk-in customers and sales calls.

  • Coordinates order processing with Project Managers, Customer Service Representatives and Outside Sales team.

  • Attends internal meetings to exchange product information and coordinate work activities with other departments.

  • Assists Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.


Position Requirements

The ideal candidate will possess demonstrated sales experience. Other desired qualifications include but are not limited to:

  • Education: Some coursework after high school.

  • Experience: Between 2 and 5 years customer service or Inside Sales.

  • 2+ years of experience working in the construction industry as a supplier, contractor, or office support function - Required.

  • Working knowledge of plans, prints, drawings, and detailed plan specifications per customer requirements.

Equal Opportunity Employer

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What our employees say

I like how open everyone is here. They are willing to hear different opinions and perspectives on things. It feels like a family. I've worked at Jensen Precast only a short time now and within a couple of weeks I felt like I was part of a strong team.

George Kehagias
Sales Manager

The type of person who can succeed at Jensen Precast is somebody who is driven and serious about their work. We appreciate those who can be a bit lighthearted but also know we're here to get a job done. We want people who enjoy their jobs and want to contribute to the company.

Jason Grove
General Manager

A lot of companies talk about a family environment. At Jensen Precast, I really do feel like it's a family atmosphere. Everyone I work with I have a good relationship with. That's something I truly adore. It's wonderful.

Marlea Quatro
Planner Scheduler

Make your career more concrete. Apply now at Jensen Precast.

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